Payment has to be made through paypal, TWINT or via bank transfer in Swiss Francs (CHF) or Euros. We deliver only on advance payment.
We ship worldwide. Our parcels which are delivered in Switzerland and EU are full paid tax. No additional fees for you. We pay duty on our deliveries by ourselfes. All prices are calculated including taxes and customs withing EU. The prices are plus shipping.
We use Swiss Post for shipping within Switzerland and worldwide. We ship with DHL within Europe.
Additional custom/duty fees and charges may occur for countries outside the EU and are the buysers sole responsibility.
We currently are not able to deliver the USA!
Schweiz, Liechtenstein 10.- CHF
Deutschland, Österreich 10.- €
Niederlande, Luxemburg, Dänemark, Belgien 13.- €
Frankreich, Italien, Monaco, Vereinigtes Königreich 16.- €
Finnland, Portugal, Rumänien, Schweden, Spanien 18.- €
Polen, Slowakei, Slowenien, Tschechien, Ungarn 19.50 €
We accept returns within 14 days from the date of arrival. The recipient must check the delivery immeditatly after recieving for validity and integrity. If you revieved a faulty product please contact us. Damage during shipping must be confirmed by the carrier.
Please use our return adress only! Contact us for details: firstname.lastname@example.org
The wraps must be unwashed and unworn and need to be returned in original packaging complete with all belongings (Booklet). Please make sure to send your return recorded. Returns have to be made on your own responsibility and own costs (except wrong delivery). Keep your receipt of posting. Neisna cannot be held liable for packages lost in transit during return posting.
Once we checked and inspected your return, and all being well, we will refund the cost of the wrap, minus shipping. Refund will be made via the original payment.
Please contact us ahead of returning any delivery.
PayPal e-mailaddress: email@example.com or use: paypal.me/neisna
PLEASE NOTE: Use our new IBAN number available from March 2019
Owner: Neisna, 5064 Wittnau, Switzerland
Bank name: Neue Aargauer Bank AG, 5070 Frick, Switzerland
IBAN CHF (Schweiz): CH54 0588 1119 2828 3100 0
IBAN Euro: CH20 0588 1119 2828 3200 0